The Social Responsibility of Preventing Money Mules in Banking

Why prevention is better than cure with Money Mule accounts. 

As the UK enters a new phase in banking regulation, the issue of Money Mules has come into focus. For the first time, the regulators are adding liability to Payment Service Providers (PSP’s) that facilitate money mule accounts. Although this is a UK-specific regulation, its impact is expected to resonate globally as other nations observe its effects. 

What are Money Mules? 

Quite simply, they are an integral part of the Money Laundering system, playing a crucial role in moving illicit funds through the banking system. Crime can generate huge amounts of money, and historically crime-generated profits were often in cash. You may have seen the huge piles of cash found at Pablo Escobar’s estate or remember the criticism of the Bank of England in 2020 for having £50 Billion in unaccounted cash. Historically, this money was laundered through “cash” businesses to legitimise it. However, in an era dominated by digital banking and digital crime, the laundering of money has shifted towards the mainstream banking system. 

This is where Money Mule accounts come in. Money Mules tend to fall into three categories.  

1.  Compromised Accounts (Third-Party Fraud) Legitimate accounts belonging to individuals who have fallen victim to fraud, allowing fraudsters to gain unauthorised access and use them as conduits for stolen funds. 
2. Recruited Accounts (First-Party Fraud) Accounts intentionally opened by individuals recruited by fraudsters. Recruits may or may not be aware of the illegal nature of the activities they are involved in.  
3.  Fake Accounts (New Account Fraud) Fraudsters may create entirely fictitious accounts using stolen or synthetic identities to serve as conduits for illicit funds. 

Detecting Money Mule activity has always been a complicated challenge due to the differing scenarios. In effect, any account could become a mule account, which means much of the detection work has been reactionary.  

Therefore, real-time Money Mule detection is a vital tool in the prevention of fraud in our financial systems.  Real-time problems require real-time solutions.  

Social Responsibility 

While money mules can be found in all three categories, recruited accounts require us to spotlight them. Firstly, we need to ask how and why money mules are recruited.  

This is a fascinating area, and it seems more and more people are being dragged into this illegal practice via social media. Misconceptions persist that money muling is a victimless crime, with FOMO (fear of missing out) often exploited during recruitment.  

Those caught in the past might have likened their actions to something that was a little bit wrong, like minor infractions akin to sharing an MP3 or slightly speeding. Not that we should diminish petty acts of illegality, but Money Muling is actually far worse, often financing heinous crimes such as terrorism, human trafficking, and modern slavery. This unwitting involvement in serious criminal acts underscores the social responsibility of financial institutions. 

Social media is awash with “Hacks” and “Glitches,” and people looking for “side hustles” are often targeted, as are those suffering from financial difficulties and often students struggling to pay bills for the first time.  

With access to proactive, real-time Money Mule detection, the industry has a responsibility to leverage this money mule detection to prevent potential crimes with severe consequences. They have a social responsibility to stop those who may be about to commit a crime that could have far-reaching ramifications. Consequences include the loss of access to financial products,  potentially no access to utility contracts, and a criminal record.   

While consumer education is crucial, it often fails to reach those at most risk. With accurate risk evaluation, it might be possible for banks to send targeted educational messaging to the accounts they see as most likely candidates for money muling. Even as a last resort, a real-time intervention on the first Money Muling transaction could be just what is needed to prevent a lot of recruited Money Mule crimes. 

Money Mule recruits often become victims twice over, primarily from the fraudsters who recruit them and then from the criminal justice system. 

The Many Benefits 

Real-time mule detection and prevention offer numerous benefits. From the social impact to the reduced opportunities to launder money. When fully implemented and integrated, real-time Money Mule detection can benefit both fraud prevention and AML teams, demonstrating the real benefits of shared information and tools for both of these teams. Real-time fraud and real-time money mule detection gives us the tools to prevent many aspects of financial crime — truly illustrating that prevention really is better than cure. 

Download our Money Mules White Paper to uncover the critical role of real-time detection in preventing money laundering and protecting those most at risk. Learn how the industry can uphold its social responsibility. 

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